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Invoicing · December 28, 2020

Invoice tips to get paid faster

By Melissa Guy

You sold the work. Now you have to collect. An invoice that is vague, late, or hard to pay is how a receivable sits on the books while cash is already spoken for. See why cash-flow forecasting matters.

Here are eight things a US small-business invoice should include. Modern accounting software can put most of this on a template so you are not rebuilding it every time. If you want help setting that up, talk to us.

1. Make it look like a real invoice

Use your logo, a clean layout, and fonts that match the rest of the business. This is not decoration. A document that looks informal is easier to set aside, and easier to dispute.

2. Label it clearly and give it a unique number

Put the word "Invoice" at the top. Give it a unique invoice number and do not reuse numbers. A simple sequence is enough; many systems will add a client prefix automatically. Check that the sequence is actually unique before you send the first one.

3. Put both parties' details on the page

Include:

  • Your legal business name, mailing address, phone, and email
  • The customer's legal name and billing address
  • A contact name, so the invoice reaches a person and not a generic inbox
  • Your EIN, or a state sales-tax or seller's-permit number, if the customer or the state requires it on the invoice

4. Describe what was sold

The description does not have to be long. It does have to be specific enough that the customer can tell what they are paying for. Include quantity and unit price, not only a lump sum.

5. Date the work and the invoice

Show the invoice date and the date the work was done or the goods were delivered. Put the invoice date with your company details at the top. The service or supply date can sit with the line items.

6. Show the math, including sales tax when it applies

List the line amounts, any agreed discount, sales tax if it is due, and the total to pay. Do not bury the total. If a discount was promised, show it as its own line so the customer can see how you got to the number.

This is a US firm. If you charge sales tax, show the rate and the tax amount. "VAT" belongs on a different kind of invoice, in a different country.

7. State the payment terms and how to pay

Even if you already agreed on terms, put them on the invoice: due on receipt, Net 15, Net 30, or whatever you actually use. Include the payment method — bank details, a portal link, or instructions for a check — so the customer is not emailing you to ask.

8. Make it easy to pay

Many invoicing tools let you add a card or ACH payment link. That can remove a step. It is not a guarantee that the invoice will be paid faster, and it is not a substitute for clear terms and a follow-up habit. If you offer a link, say which methods you accept and whether a processing fee is passed through.

Get the template right once

A clean invoice is part of bookkeeping, not a side chore. If the template, the sales-tax setup, or the follow-up is a mess, we can help you fix it.

Fifteen minutes is free. Call (844) 222-9653, or start at unchainedfs.com.